Help Center
Guides for every step — from connecting your store to reading your profit.
Getting started
From signup to your first profit number
The full path: create your account, connect your store, and see real profit within minutes.
3 min read
Setup
Connect your Salla or Zid store
OAuth connection, what data syncs, and how new orders arrive in real time.
3 min read
Setup
Configure your store costs
Every cost field explained — this is what turns revenue into TRUE profit.
4 min read
Setup
Install the tracking pixel
The pixel links visitors to orders so you know which channel and campaign drove each sale.
2 min read
Setup
Connect Meta, TikTok, Snapchat & Google ads
Pull spend, campaigns and platform ROAS automatically — synced every 2 hours.
3 min read
Understanding your numbers
Reading the Profit page (and Profit ROAS)
The full P&L formula, and why Profit ROAS beats the ROAS your ad platform reports.
4 min read
Understanding your numbers
Attribution & the confidence score
How Vertex decides which channel gets credit for a sale — and how sure it is.
3 min read
Alerts & reports
Profit alerts on WhatsApp
Get a WhatsApp message the moment margin, profit or ad spend crosses your threshold.
3 min read
Alerts & reports
The executive daily summary
Yesterday's most important numbers in your inbox or WhatsApp — customizable and previewable.
3 min read
Alerts & reports
Automatic ad change detection
Vertex watches your ads and tells you when something changes drastically — no thresholds needed.
3 min read
Account & billing
Plans, trial & billing
The 14-day free trial, what each tier unlocks, and how billing works.
3 min read
Account & billing
Team members & roles
Invite your team with the right level of access: owner, admin, member or viewer.
2 min read